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Workshop: Define Your Core Hub

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Why This Workshop Exists

Salesforce only delivers real results when it reflects your business, not someone else’s.

That’s why we guide you through defining the core elements of your sales process and team access model before anything is locked into your CRM.

This workshop series walks you through three key configuration areas:

  • Lead Status: How you capture, qualify, nurture, and convert new interest

  • Opportunity Stages: How your team moves a deal from first conversation to close

  • Access & Visibility: Who can see and do what in your CRM - from reps to managers

We provide best-practice frameworks, common pitfalls to avoid, and structured prompts to help you design a CRM that’s easy to use, insightful to report on, and scalable as you grow.

What You’ll Do

Each workshop is designed to be self-paced, but you can also complete it with your team or alongside your Accelify Account Manager.

You’ll:

  • Define each process or access rule in plain language

  • Map your real-world workflows into CRM terms

  • Identify gaps, friction points or risks

  • Finalise a version ready to input into your Setup Wizard

Included Guides

Design Your Lead Lifecycle

Create a clean, clear process for qualifying and managing leads — from cold outreach to conversion or disqualification.

Design Your Opportunity Lifecycle

Structure your deal stages to support forecasting, sales coaching, and accurate reporting.

Define Your Access Model

Structure your deal stages to support forecasting, sales coaching, and accurate reporting.

When You’re Done

Once you’ve completed both workshop guides, you’ll be able to:

  • Confidently populate the Setup Wizard fields

  • Explain how your sales process and access structure work to your team

  • Report accurately on deal flow, win rates, and user activity

  • Scale your system without rework or access confusion

Need help or want a sanity check?

You can book a review with our team anytime during your onboarding period.

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